How much is the consultation fee?
It is a one-time cost of $25.
Why are consultations necessary?
Students and parents don't always have the same goals. Yet, parents are generally the ones who will be paying Ace Cookie Tutoring. We want to ensure parents are getting their money's worth, but we also want to find out from the students where they're struggling.
What does the consultation fee cover?
The consultation gives us an opportunity to meet face-to-face. Any questions you might have will be answered, and we'll determine if Ace Cookie Tutoring will be a good fit for you and your child.
How many consultation fees will I pay?
Ideally, each student will pay the consultation fee of $25 once every six months, maximum.
Who is required to attend the consultation?
The student being tutored and a parent/legal guardian over the age of 18 is required to be present. If possible, the first lesson will start immediately following the consultation.
What happens if I'm running late for the consultation?
Parents and/or students will be given 15 minutes from their scheduled start time to arrive. Anyone arriving after that will be considered a no-show, and the consultation fee will be forfeited. Another consultation fee will be required before scheduling a second meeting.
Is there a rescheduling/cancellation policy for consultations?
Yes! Consultations rescheduled/cancelled 24 hours or more in advance of the scheduled time will be charged no fees. The replacement consultation must occur within two weeks of the original consultation date. If a replacement consultation isn't scheduled, another $25 will be required before the next consultation.
If a consultation is rescheduled/cancelled less than 24 hours in advance of the scheduled time, no replacement consultation will be offered. Another $25 will be required before scheduling a second meeting.
Please let us know if you have a scheduling conflict by emailing us at , messaging us via our "Questions" page, or calling 913-938-6344.
What happens if I miss my consultation?
No-shows and customers not providing more than 24 hour notice will not be offered a replacement consultation. Another $25 payment will be required before scheduling a second meeting.
Do online lessons require a consultation?
No consultation fee is required for online lessons. The consultation will occur once in the first 5-10 minutes of the first online lesson.
Note: lessons will not be extended past the 1 or 2 hour mark to accommodate consultation time.